Frequently asked Questions

Here are a few questions that we get asked regularly. If your question isn't here, please feel free to send an email to webmaster@wirolling.com and we will answer and possibly have the question posted here as well.

Question:

What currency are the prices on the site listed in?

Answer:

All prices listed are in US dollars 

Question:

Can I rent my unregistered hired car?

Answer:

Sorry but we only allow registered hired cars with the proper insurance coverage on our listing in an effort to protect both car owners and car renters from liability issues.

Question:

Are there any discounts for long term rentals

Answer:

Yes car owners regularly offer weekly and monthly rates. If you need an even longer stay discount please use the contact us section

Question:

Why do I have to upload my driver's permit?

Answer:

Some car owners will only rent to accounts that have been verified. We use a copy of your driver's permit to verify your identity as a form of protection for both driver and car owners in these cases. Don't worry, our information is stored securely and if you do not wish to submit the information you will still be able to rent from some car owners listed.

Question:

Who do I pay?/How do I pay cash or credit card?

Answer:

You can either pay the person dropping off the car with cash or you can pay via your credit card online.If paying by Credit card, payment must be made atleast 48 hours in advance.

Question:

Do I have to pay a security deposit?

Answer:

The owner of the car decides this but the majority of the listings on the site do not require a security deposit. You are still responsible for repairing any damages not covered by insurance.

Question:

Where are the cars collected from (where are you located)?

Answer:

We are based in St Philip, Barbados. Most of the car owners renting offer free delivery across the island. Some do charge a small fee depending on how far you are though. You will be made aware of this before any commitments to book are made.

Question:

Do I need a special license to drive in Barbados and if so where can I get it?

Answer:

Yes you do and we can supply one for US$5 for any car rented through us.

Question:

How does the car insurance work?

Answer:

As each car owner has various insurance agents and policies, it is best to look at each car listing for their insurance coverage policies. All cars listed are insured as hired cars. Some will be listed as either fully comprehensive and some as third party. If you are unsure about the insurance policy it is best to speak with the car owner.

Question:

I’m from Trinidad and Tobago. Can I pay in TT dollars?

Answer:

Currently yes Trinidadians can pay directly to our Trinidad and Tobago RBC account. Use the Contact Us section for information on doing so.